PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, interact with, or make a purchase through ANDLEIGH (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, approximate location, and some of the cookies or similar technologies that are installed on your device. Additionally, as you browse the Site, we may collect information about the individual web pages, products, services, or content that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, “pixels”, and similar technologies are electronic files used to record information about how you browse and interact with the Site.
Additionally, when you make a purchase, attempt to make a purchase, submit an inquiry, subscribe to a newsletter, book a consultation, download content, fill out a contact form, register for an event, or otherwise interact with us through the Site, we may collect certain information from you, including your name, billing address, shipping address, payment information, email address, phone number, social media handle, company/profession details, and any other information you choose to provide. We refer to this information as “User Information”.
If you make a payment through the Site, please note that payment card, banking, UPI, wallet, or similar payment details may be processed by third-party payment service providers. We do not store your full credit card, debit card, or other payment instrument details on our own servers unless expressly stated otherwise.When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and User Information.
We shall not be responsible for the authenticity of any personal information, sensitive personal data or information, or other details supplied by you.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the User Information that we collect generally to:
• provide, operate, and maintain the Site;
• process and fulfil any orders, bookings, subscriptions, or service requests placed through the Site;
• process payments and facilitate transactions;
• arrange for shipping or delivery, where applicable;
• provide you with invoices, confirmations, updates, and customer support;
• communicate with you in relation to your purchases, requests, account, or inquiries;
• verify your identity, where necessary;
• screen transactions and activities for potential risk, fraud, misuse, or unauthorised activity;
• provide you with information, newsletters, updates, and marketing communications, in line with your preferences and applicable law; and
• carry out any other purpose for which the information was collected or provided.
We use the Device Information that we collect to:
• help us screen for potential risk and fraud;
• improve, optimize, and secure the Site;
• generate analytics about how users browse and interact with the Site;
• understand the performance of our content, products, services, and campaigns; and
• improve user experience, design, and functionality.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we may use third-party service providers for:
• website hosting;
• e-commerce or checkout services;
• payment processing;
• shipping and logistics;
• analytics;
• customer relationship management;
• email, SMS, WhatsApp, or other communication services;
• advertising and remarketing; and
• IT, legal, compliance, and operational support.
For example:
• Website platform / host: Hostinger, WordPress, GoDaddy
• Analytics provider: Google Analytics
• Payment gateway: Razorpay, PayU
• CRM / email marketing tool: Google
We may also share your Personal Information:
• to comply with applicable laws, regulations, court orders, subpoenas, search warrants, or other lawful requests;
• to enforce our terms, policies, and legal rights;
• to detect, prevent, or address fraud, security, or technical issues;
• in connection with a business transfer, restructuring, merger, sale, or acquisition; or
• to otherwise protect our rights, property, safety, users, or others.
BEHAVIOURAL ADVERTISING
We may use your Personal Information to provide you with targeted advertisements, remarketing communications, or marketing communications that we believe may be of interest to you.
You may opt out of targeted advertising or personalised advertising through the relevant settings or opt-out tools made available by advertising platforms you use, such as:
• Facebook / Instagram
• Google
• YouTube
• Any other ad platform used by you
You can also manage cookies and advertising preferences through your browser settings and device controls, subject to platform limitations.
DO NOT TRACK
Please note that we do not alter the Site’s data collection and use practices solely in response to a “Do Not Track” signal from your browser, unless required by applicable law.
YOUR RIGHTS
Prior to creating an account, placing an order, making a booking, subscribing, or otherwise sharing your information, you may choose not to provide certain personal information or not to grant consent for specific processing activities. However, in such a scenario, we may, at our
sole discretion, be unable to provide some or all goods, services, features, or access requested by you.
Subject to applicable law, you may have the right to:
• access the personal information we hold about you;
• request correction or updating of your personal information;
• request deletion or erasure of your personal information;
• withdraw consent, where processing is based on consent;
• object to or restrict certain processing;
• opt out of direct marketing communications; and
• lodge a complaint with the appropriate authority.
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar rights, you may have additional rights under applicable data protection laws. If you would like to exercise any of these rights, please contact us through the contact information below or email us at andleighjewels@gmail.com with the subject line: “Review/Changes of My Personal Data”.
If you want to review any personal information you have provided to us, or if you want your personal data or any portion of it corrected, updated, or deleted, please contact us through the contact information below or email us at andleighjewels@gmail.com with the subject line: “Review/Changes of My Personal Data”. We will make reasonable efforts to respond within 60 days of receipt of such written communication, or within such period as required by applicable law.
You may also, at any time, have the option to withdraw your consent where consent has been obtained. Such withdrawal of consent may be sent in writing to us through the contact information below or by email to andleighjewels@gmail.com with the subject line: “Withdrawal of Consent for My Personal Data”. We will make reasonable efforts to process such request within 60 days of receipt of such written communication. However, in such a case, we may, at our sole discretion, be unable to provide any further goods, services, features, or access that depend on such consent.
DATA RETENTION
We retain your Personal Information for as long as necessary to fulfil the purposes for which it was collected, including to provide services, complete transactions, maintain business and tax records, resolve disputes, enforce agreements, and comply with applicable legal, regulatory, accounting, or reporting requirements. If you request deletion of your information, we may retain certain information as required or permitted by law.
DATA SECURITY
We use reasonable security practices and procedures designed to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and therefore we cannot guarantee absolute security.
CHILDREN’S PRIVACY
The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children without lawful basis or required parental/guardian consent. If you believe that a child has provided personal information to us, please contact us so that we may take appropriate steps.
THIRD-PARTY LINKS
The Site may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or policies of such third parties. We encourage you to review their privacy policies before providing any information to them.
INTERNATIONAL TRANSFERS
Your information may be transferred to, stored, and processed in countries other than the country in which you are located, including where our service providers or partners maintain facilities. By using the Site and providing your information, you understand and, where required, consent to such transfer, storage, and processing, subject to applicable law.
AGREEMENT TO RECEIVE COMMUNICATION
By using the Site, creating an account, making a purchase, submitting your details, subscribing to updates, or otherwise engaging with us, you consent, to the extent permitted by applicable law, to receive communications from us through various channels, including email, SMS, WhatsApp, phone calls, in-app notifications, push notifications, RCS, newsletters, and promotional or marketing messages. These communications may relate to your registration, purchases, bookings, transactions, requests, customer support, updates about our offerings, promotional campaigns, and relevant offers from us or our third-party partners, where applicable.
You may opt out of promotional communications at any time by using the unsubscribe link, replying with the prescribed opt-out keyword where applicable, adjusting your account settings, or contacting us directly. However, we may still send you service-related or transactional communications where necessary.
CHANGES
We may update this Privacy Policy from time to time in order to reflect changes to our practices, technologies, services, operational requirements, legal requirements, or for other regulatory reasons. Any changes will be posted on this page with an updated effective date.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
• Website: www.andleighjewels.com
• Email: andleighjewels@gmail.com
• Privacy / Data Protection Email: andleighjewels@gmail.com
• Postal Address: 303, Ayodhya Enclave, C-58A, Mahaveer Marg, C-Scheme, Jaipur, Rajasthan- 302001
GRIEVANCE OFFICER
In accordance with applicable law, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Company has appointed the following Grievance Officer:
• Name: Shreya Mathur
• Designation: Director
• Email: andleighjewels@gmail.com
Effective Date: 10.06.2026